Barbara Roberts
About Barbara Roberts
Barbara Roberts serves as the Global Head of Identity and Access Management at HSBC, where she has worked since 2021. She has extensive experience in managing transformation budgets, overseeing large teams, and specializes in automation design within the Identity and Access Management sector.
Current Role at HSBC
Barbara Roberts serves as the Global Head of Identity and Access Management (IAM) at HSBC, a position she has held since 2021. In this role, she oversees the strategic direction and operational management of IAM initiatives across the organization. Her responsibilities include managing transformation budgets and leading large teams to enhance security and access control measures. Her extensive experience in IAM enables her to implement effective solutions that align with HSBC's business objectives.
Previous Experience at HSBC
Prior to her current role, Barbara Roberts held the position of Interim Global Head of Identity and Access Management (IAM) at HSBC for five months in 2021. She also served as Head of IAM - Service Delivery from 2018 to 2020, where she focused on delivering IAM services in London, United Kingdom. Her tenure at HSBC has provided her with a comprehensive understanding of the organization's IAM needs and challenges.
Education and Expertise
Barbara Roberts studied Business Studies at London Metropolitan University, earning a Bachelor of Arts degree from 1991 to 1994. She furthered her education at the Chartered Institute of Marketing (CIM), where she studied Marketing for one year from 1994 to 1995. Additionally, she attended Southwark College from 1988 to 1990. Her educational background supports her expertise in service management, risk management, and governance frameworks related to access controls.
Specialization in Identity and Access Management
Barbara Roberts specializes in automation design and implementation within the Identity and Access Management sector. She possesses expertise in the full lifecycle of service management, which includes strategy, design, transition, operation, and continuous service improvement. Her strong background in risk management and governance frameworks further enhances her ability to develop effective IAM solutions.