Bassem Farag

Bassem Farag

Customer Service Representative @ HSBC

About Bassem Farag

Bassem Farag is a Customer Service Representative at HSBC Retail Banking and Wealth Management in Cairo, Egypt, where he has worked since 2016. He holds a Bachelor's degree in Tourism and Travel Services Management from Minufiya University and has previous experience in hospitality roles.

Work at HSBC

Bassem Farag has been employed at HSBC Retail Banking and Wealth Management since 2016. In his role as a Customer Service Representative, he has accumulated eight years of experience in the banking sector. His work is based in Cairo Governorate, Egypt, where he engages with clients to provide assistance and support related to banking services.

Previous Employment Experience

Before joining HSBC, Bassem Farag worked in the hospitality industry. He served as a Receptionist at Reef Oasis Beach Resort - Reef Oasis Senses Resort for three months in 2016, located in Sharm el-Sheikh, South Sinai Governorate, Egypt. Prior to that, he worked as a Telephone Operator at Sonesta Hotels for seven months in 2015, also in Sharm el-Sheikh.

Education and Expertise

Bassem Farag earned a Bachelor's degree in Tourism and Travel Services Management from Minufiya University. His studies spanned from 2009 to 2013, providing him with foundational knowledge and skills relevant to both the tourism and service industries.

Background

Bassem Farag has a diverse background that includes experience in both the banking and hospitality sectors. His career began in the tourism industry, where he developed customer service skills that he later applied in his role at HSBC. His educational background in tourism complements his professional experience.

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