Bayurina Oktilasari
About Bayurina Oktilasari
Bayurina Oktilasari is a professional in the banking sector, currently serving as Host Internal Services - SD Application Support at HSBC since 2017. She has extensive experience with HSBC, having held various roles over a span of more than a decade, including positions in customer service, project systems, and internal control.
Work at HSBC
Bayurina Oktilasari has held multiple positions at HSBC, contributing to various aspects of the organization. She began her career at HSBC as a Customer Service Representative in the RBWM division from 2005 to 2006. She then progressed to roles such as Service Resolution Unit Staff from 2006 to 2008, Service Analytical Staff from 2008 to 2009, and Customer Experience Engineering Staff from 2009 to 2010. After a brief tenure as a Project System Staff in 2008, she worked in Business Risk and Control Management from 2012 to 2013. Her later roles included Host Quality and Internal Control Team from 2013 to 2017, and she has been serving as Host Internal Services - SD Application Support since 2017.
Education and Expertise
Bayurina Oktilasari studied at Universitas Budi Luhur, where she developed foundational knowledge relevant to her career in banking and finance. Her expertise spans various roles within HSBC, focusing on customer service, project management, and internal controls. This educational background, combined with her extensive work experience, has equipped her with the skills necessary to navigate complex banking environments and support internal services effectively.
Background
Before joining HSBC, Bayurina Oktilasari worked at Bank Danamon Indonesia as a Card Center Officer from 2002 to 2004 and at PT. Bank Negara Indonesia (Persero) Tbk. as a Teleplus Officer from 2004 to 2005. These early roles provided her with valuable experience in customer service and operational support, laying the groundwork for her subsequent career at HSBC.
Achievements
Throughout her career at HSBC, Bayurina Oktilasari has been involved in various projects and initiatives that have contributed to the efficiency of the organization. Her roles have included responsibilities in service analysis, project systems, and internal controls, reflecting her ability to adapt and excel in different functions within the bank. Her long tenure at HSBC, spanning over a decade, showcases her commitment to the organization and her professional growth within the banking sector.