Benilde Muro
About Benilde Muro
Benilde Muro serves as the Chief Operating Officer for Global Sustainability at HSBC, a position she has held since 2021. With a diverse background in strategy, talent management, and operational leadership, she focuses on advancing HSBC's sustainability initiatives and achieving net zero emissions by 2030.
Work at HSBC
Benilde Muro has held multiple positions at HSBC, currently serving as Chief Operating Officer for Global Sustainability since 2021. In this role, she is responsible for the operational leadership of the sustainability function, overseeing business and financial planning, people engagement, and risk and controls management. Previously, she worked as Head of Strategy and Chief of Staff for Global Marketing from 2020 to 2021. Her career at HSBC also includes roles such as Senior Relationship Manager in Financial Crime Compliance, Global Programme Manager for Global Risk Transformation, and various positions in talent management and development.
Education and Expertise
Benilde Muro holds a Master of Science in Human Resource Management and Organisational Analysis from King's College London, which she completed from 2011 to 2012. She also earned a Bachelor of Arts degree in General Psychology with a minor in Organisational Psychology from Universidad de las Américas, A.C. Her educational background supports her expertise in human resources, organizational development, and sustainability management.
Background
Benilde Muro began her career in the financial sector with American Express as a Learning Intern in Mexico City. She later transitioned to HSBC, where she held various roles, including Talent Management Specialist and Group Learning & Development Manager. Her experience spans multiple areas, including public relations at the Presidencia de la República in Mexico and leadership design at Barclays. This diverse background has equipped her with a comprehensive understanding of organizational dynamics and sustainability.
Achievements
In her current role at HSBC, Benilde Muro oversees the sustainable operations strategy aimed at achieving net zero emissions by 2030. She leads the implementation of a new target operating model for HSBC's global sustainability function. Additionally, she engages with external parties and manages events related to sustainability, contributing to HSBC's commitment to environmental responsibility.