Caroline Brown
About Caroline Brown
Caroline Brown is the UK Learning Lead at HSBC, a position she has held since 2020. She has extensive experience in human resources, having worked in various roles at M&S Bank for over a decade.
Current Role at HSBC
Caroline Brown serves as the UK Learning Lead at HSBC, a position she has held since 2020. In this role, she is responsible for overseeing learning and development initiatives within the UK division of the bank. Her focus includes enhancing employee skills and fostering a culture of continuous learning to support organizational goals.
Previous Experience at M&S Bank
Caroline Brown has extensive experience at M&S Bank, where she held multiple roles in the Human Resources department. She began as a Training Officer from 1997 to 1999, advancing to Senior Training Officer until 2001. She continued to progress in her career, serving as Human Resources Officer from 2001 to 2002, Senior Human Resources Officer from 2003 to 2005, and Human Resources Business Partner from 2005 to 2008. She later became Head of Learning and Development from 2013 to 2019 and Head of Human Resources from 2019 to 2020.
Education and Qualifications
Caroline Brown studied at the University of Strathclyde, where she earned a 2:1 honours degree in Management Science. Her academic background provides a foundation for her expertise in human resources and learning development, contributing to her professional roles in the banking sector.