Caroline Long
About Caroline Long
Caroline Long is a Specialist in Policy and Governance at HSBC, where she has worked since 2021. She has over 16 years of experience in various roles within the banking sector, including positions at HSBC and first direct.
Current Role at HSBC
Caroline Long serves as a Specialist in Policy and Governance at HSBC, a position she has held since 2021. She is based in Birmingham, England, United Kingdom. In this role, she focuses on developing and implementing policies that align with governance standards within the organization.
Previous Experience at HSBC
Caroline Long has extensive experience at HSBC, having worked in various roles over a span of 15 years. She was a Bounce Back Loan secondment for 5 months in 2020, a Universal Banker Expert from 2018 to 2020, and a Senior Customer Service Representative from 2012 to 2018. Additionally, she served as a Business Specialist from 2005 to 2012 and completed a Management Trainee program from 2004 to 2005.
Experience at first direct
Before her current role, Caroline Long worked at first direct in the Financial Support Team - High Risk Unit from 2020 to 2021. This position involved managing financial risks and providing support to clients in high-risk situations.
Education and Qualifications
Caroline Long studied at Hartpury University and Hartpury College from 1997 to 2000. Her education provided her with foundational knowledge and skills that have supported her career in the financial services sector.