Charlene Thorpe
About Charlene Thorpe
Charlene Thorpe is an Employee Relations Manager at HSBC, where she has worked since 2021. She has over a decade of experience at HSBC in various roles, including Area Mortgage and Protection Manager and Customer Services Officer.
Current Role as Employee Relations Manager
Charlene Thorpe has been serving as an Employee Relations Manager at HSBC since 2021. In this role, she focuses on managing employee relations issues, ensuring compliance with employment laws, and fostering a positive workplace environment. Her responsibilities include addressing employee concerns, facilitating communication between staff and management, and implementing HR policies that support organizational goals.
Previous Experience at HSBC
Charlene Thorpe has extensive experience at HSBC, having held various positions since 2007. She worked as a Customer Services Officer from 2007 to 2009, followed by a role as Regional Financial Support Officer for 7 months in 2009. From 2009 to 2014, she served as Mortgage and Protection Manager, and then as Area Mortgage and Protection Manager from 2014 to 2018. After a three-year tenure as Area Capability Manager from 2018 to 2021, she transitioned to her current role.
Education and Academic Background
Charlene Thorpe attended Virgo Fidelis Convent School from 1997 to 2004, where she studied Business Studies. This foundational education provided her with essential skills and knowledge that have contributed to her career in the financial services sector.