Chattie Nazaire
About Chattie Nazaire
Chattie Nazaire is a Customer Service Manager at HSBC in Taguig, Metro Manila, Philippines, where she has worked since 2015. She previously served as General Manager of Operations at HSBC from 2013 to 2015 and holds a Bachelor of Arts degree from the University of the Philippines.
Work at HSBC
Chattie Nazaire has held multiple positions at HSBC, starting as a General Manager of Operations from 2013 to 2015. In this role, she oversaw various operational functions within the organization. Since 2015, she has served as a Customer Service Manager at HSBC in Taguig, Metro Manila, Philippines. In her current position, she is responsible for managing customer service operations, ensuring high-quality service delivery, and addressing customer needs effectively.
Education and Expertise
Chattie Nazaire earned a Bachelor of Arts degree from the University of the Philippines, where she studied from 2003 to 2007. This educational background has equipped her with skills relevant to her roles in customer service and operations management. Her academic experience contributes to her understanding of customer relations and operational efficiency within the banking sector.
Background
Chattie Nazaire has a professional background in the banking industry, specifically with HSBC. Her career spans over nine years in customer service management and two years in operations management. This experience provides her with a comprehensive understanding of both customer-facing roles and internal operational processes.
Achievements
During her tenure at HSBC, Chattie Nazaire has contributed to the improvement of customer service operations and the overall customer experience. Her leadership in the customer service department has played a role in enhancing service quality and operational efficiency within the organization.