Chilli Sheridan
About Chilli Sheridan
Chilli Sheridan is a Vice President and Product Manager at HSBC, specializing in local clearing and international payments. With a strong background in Business and Finance, he has held various roles within HSBC since 2011 and has experience in customer service management.
Current Role at HSBC
Chilli Sheridan serves as Vice President and Product Manager at HSBC, a position held since 2019. In this role, Sheridan is responsible for overseeing product management strategies and initiatives within the organization. As the regional product owner for Global Disbursements, Sheridan focuses on enhancing the efficiency and effectiveness of payment solutions for clients. This position builds on a solid foundation of experience within HSBC and the financial services industry.
Previous Experience at HSBC
Chilli Sheridan has held multiple roles at HSBC prior to the current position. From 2017 to 2019, Sheridan worked as Assistant Vice President in Client Service, where responsibilities included managing client relationships and service delivery. Earlier, from 2011 to 2013, Sheridan served as Senior Business Development Officer, contributing to business growth initiatives in Hong Kong. These roles provided valuable experience in client management and business development within the financial sector.
Experience at EXPANSYS
Before joining HSBC, Chilli Sheridan worked at EXPANSYS as Customer Service Supervisor from 2008 to 2011. In this position, Sheridan was responsible for overseeing customer service operations and ensuring client satisfaction. This experience contributed to the development of strong customer service skills and an understanding of client needs, which have been beneficial in subsequent roles in the financial services industry.
Education and Expertise
Chilli Sheridan has a strong academic background in Business and Finance. Sheridan studied at University College Dublin, earning a Bachelor in Business Studies from 2014 to 2017. Additionally, Sheridan obtained a Diploma in Management Studies from Lingnan University, where studies focused on Business, Management, Marketing, and Related Support Services from 2011 to 2013. This educational foundation supports Sheridan's expertise in local clearing and international payments for financial institution clients.