Christina Papaioannou
About Christina Papaioannou
Christina Papaioannou is a Senior Manager in Business Standards and Operations Support at HSBC, where she has worked since 2017. She has extensive experience in customer service and operational risk management, having held various roles at HSBC, BMO, and the National Bank of Greece.
Current Role at HSBC
Christina Papaioannou serves as the Senior Manager of Business Standards and Operations Support at HSBC. She has held this position since 2017, contributing to the development and implementation of operational standards within the organization. Her role involves overseeing various operational processes and ensuring compliance with established business standards.
Previous Experience at HSBC
Christina has extensive experience at HSBC, where she worked in various capacities. She began as a Customer Service Representative from 2004 to 2008, then progressed to Branch Customer Service Supervisor from 2008 to 2010. After this, she served as Assistant Manager of Operational Risk Administration and Team Lead from 2014 to 2017. Her tenure at HSBC spans over a decade, showcasing her growth within the organization.
Experience at Other Financial Institutions
Before her current role at HSBC, Christina worked at BMO as an Assistant Branch Manager from 2010 to 2014. She also gained experience at the National Bank of Greece as a Customer Service Representative from 2002 to 2004. This diverse background in customer service and operational roles has equipped her with a comprehensive understanding of the banking industry.
Education and Expertise
Christina Papaioannou earned her Bachelor's degree in Linguistics from Concordia University, where she studied from 2003 to 2008. Her educational background in linguistics provides her with strong communication skills, which are essential in her roles within the banking sector.