Christine Tjang
About Christine Tjang
Christine Tjang is a Senior Manager specializing in Decisioning Experience and Capability at HSBC, with a background in data-driven decision-making across various industries. She has held multiple roles at Commonwealth Bank, Citi, and Fairfax Media, and has a degree in Computer Science from Macquarie University.
Current Role at HSBC
Christine Tjang serves as the Senior Manager in Decisioning Experience & Capability at HSBC, a position she has held since 2021. In this role, she focuses on enhancing decision-making processes through data-driven insights. Her responsibilities include collaborating with key clients and stakeholders to deliver actionable recommendations that support business objectives. Christine's expertise in decisioning and analytics plays a crucial role in optimizing the bank's operations and customer engagement strategies.
Previous Experience at Commonwealth Bank
Christine Tjang has extensive experience at Commonwealth Bank, where she held multiple roles from 2016 to 2021. She began as a Campaign Analyst, then progressed to a Pega Decisioning Consultant in Advanced Analytics, and later served as the Customer Decisioning Manager for Everyday Banking and Deposits. Her work involved analyzing customer data and developing strategies to improve banking products and services. This experience provided her with a solid foundation in customer decisioning within the banking sector.
Career Background in Data Analytics
Christine's career in data analytics began at Fairfax Media as a Data Analyst in Digital Yield, where she worked for eight months. She then transitioned to Citi as a Campaign Innovation Manager, focusing on innovative marketing strategies. Additionally, she worked at SAS as both a Graduate Technical Support and an Associate Technical Consultant, gaining valuable technical skills. Her diverse background across various industries, including banking, telecommunications, and media, has equipped her with a comprehensive understanding of data interpretation and analytics.
Educational Background
Christine Tjang studied at Macquarie University from 2008 to 2011, where she earned a degree in Computer Science. Her studies encompassed Computing, Mathematics, Information Systems, and Electronics. She completed her degree through an accelerated education program, graduating at an early age. This educational foundation has contributed to her strong analytical skills and technical knowledge, which she applies in her professional roles.
Skills and Expertise
Christine possesses a solid understanding of technical back-end processes and data interpretation. She is passionate about learning business processes and collaborating with stakeholders to achieve success. Her experience spans diverse industries, allowing her to deliver data-driven insights to key clients and senior executives effectively. Christine's expertise in decisioning and analytics enables her to contribute significantly to her organization's strategic initiatives.