Claire Dempsey
About Claire Dempsey
Claire Dempsey serves as the Senior IT Cost and Contracts Manager at HSBC, where she has worked since 2018. With a background in vendor contract management and business partnership, she specializes in optimizing third-party contracts and managing IT costs.
Current Role at HSBC
Claire Dempsey serves as the Senior IT Cost and Contracts Manager at HSBC, a position she has held since 2018. Based in Sheffield, she focuses on IT cost management and contract governance. In her role, she governs third-party IT spending and collaborates with global business functions to optimize contracts and challenge demand. Her responsibilities include ensuring effective management of IT costs and enhancing the value derived from vendor contracts.
Previous Positions at HSBC
Claire Dempsey has held multiple roles at HSBC prior to her current position. She worked as a Global Vendor Contract Specialist from 2015 to 2018, and as a Business Partner Manager in Client Services from 2012 to 2015. Earlier in her career, she served as a Mortgage and Securities Team Leader from 2008 to 2012, and as a Mortgages Support Officer from 2009 to 2012. Her extensive experience at HSBC spans various functions, contributing to her expertise in contract management.
Education and Professional Qualifications
Claire Dempsey studied at the Chartered Institute of Procurement and Supply, where she achieved the MCIPS designation from 2016 to 2019. Additionally, she completed a BTEC in Advanced Business Administration while working at HSBC. These qualifications support her professional capabilities in procurement and contract management within the financial services sector.
Expertise in Contract Management
Since 2018, Claire Dempsey has been involved in optimizing third-party contracts for HSBC. Her expertise includes managing IT costs and ensuring effective governance of contracts. She collaborates with various global business functions to enhance contract performance and drive efficiency in third-party spending. Her role is critical in aligning vendor contracts with HSBC's strategic objectives.