Claire Duncan
About Claire Duncan
Claire Duncan serves as a Universal Banker at HSBC, a role she has held since 2018. She has over a decade of experience with the bank, including positions as Retail Branch Manager and Network Complaints Business Partner.
Work at HSBC
Claire Duncan has been employed at HSBC since 2006, holding various positions throughout her tenure. She currently serves as a Universal Banker, a role she has held since 2018. Prior to this, she worked as a Retail Branch Manager from 2014, overseeing operations in Deal for a period of ten years. Her earlier roles at HSBC include serving as a Network Complaints Business Partner and Customer Experience Manager within the Retail Leadership Team from 2006 to 2009, and as a Service & Sales Manager from 2013 to 2014. Additionally, she was a Retail Branch Manager from 2009 to 2013.
Education and Expertise
Specific details regarding Claire Duncan's educational background are not provided. However, her extensive experience in banking and customer service roles at HSBC indicates a strong foundation in financial services and retail banking operations. Her roles have involved managing customer experiences, handling complaints, and overseeing branch operations, showcasing her expertise in customer relations and team leadership.
Background
Claire Duncan began her career at HSBC in 2006 and has accumulated significant experience in the banking sector over the years. She has held multiple roles that demonstrate her progression within the organization, including management positions that focus on customer service and branch operations. Her work has primarily taken place in various capacities within HSBC, allowing her to develop a comprehensive understanding of retail banking.
Achievements
While specific achievements are not detailed, Claire Duncan's long-standing career at HSBC reflects her commitment to the organization and the banking industry. Her roles have involved leadership and customer service, suggesting a focus on improving customer experiences and operational efficiency within the branches she has managed.