Claire Mc Nicholas
About Claire Mc Nicholas
Claire Mc Nicholas serves as the Lead Business Analyst at HSBC Retail Banking and Wealth Management in Leeds, United Kingdom, where she has worked since 2018. With a background in Computer Science and extensive experience in agile methodologies, she focuses on delivering cloud-based solutions and supporting the development of junior analysts.
Work at HSBC
Claire Mc Nicholas has been serving as the Lead Business Analyst at HSBC Retail Banking and Wealth Management since 2018, based in Leeds, United Kingdom. In this role, she is part of a mobile SCRUM team, focusing on structuring user stories with Story, Pre-Condition, Acceptance Criteria, and Scenarios using Behavior Driven Development (BDD). Prior to her current position, she worked as an Analyst from 2016 to 2018, also at HSBC in Leeds. Additionally, she completed an Industrial Placement as an Analyst from 2014 to 2015 in Sheffield, gaining valuable experience in the banking sector.
Education and Expertise
Claire Mc Nicholas completed her secondary education at Penistone Grammar School, where she achieved 12 GCSEs, including notable grades in Mathematics, English, and ICT. She then attended Penistone Grammar Sixth Form, obtaining A Levels from 2010 to 2012. Claire furthered her education at Sheffield Hallam University, earning a BSc (Hons) in Business Information Systems from 2012 to 2016. Her academic background provides a strong foundation for her expertise in business analysis and technology.
Background
Claire Mc Nicholas has a background in business analysis and technology, with a focus on mobile development within the banking sector. Her career at HSBC began with an Industrial Placement, which provided her with practical experience in the industry. Over the years, she has progressed to her current role as Lead Business Analyst, where she coordinates pilot testing and defines the expected behavior of new mobile features. Claire utilizes cloud-based technologies such as Google Cloud Platform (GCP) and Amazon Web Services (AWS) in her work.
Achievements
In her role at HSBC, Claire Mc Nicholas has contributed to the delivery of a cloud-based transaction enrichment solution in collaboration with first direct mobile development teams. She follows the SAFe Agile methodology to deliver mobile features and has experience in facilitating requirements walkthroughs with both business and IT stakeholders. Additionally, she acts as a people manager within her department, supporting the personal development of junior Business Analysts.