Claire Mills
About Claire Mills
Claire Mills is a Talent Manager specializing in Learning and Talent Development at HSBC, where she has worked since 2021. She has held various roles within HSBC since 2013, including positions in personal banking and branch management.
Work at HSBC
Claire Mills has held multiple positions at HSBC since 2013. She currently serves as the Talent Manager in Learning and Talent Development, a role she has occupied since 2021. Prior to this, she worked as a Network Change Coach in the North Region from 2019 to 2021. Her earlier roles include Senior Personal Banker for four months in 2016, Retail Branch Manager from 2016 to 2018, and Sales and Service Manager for seven months in 2018. She returned to the Retail Branch Manager position from 2018 to 2019 and worked as a Personal Banker from 2013 to 2016.
Education and Expertise
Claire Mills earned a Bachelor of Arts (BA) in Criminology from the University of Central Lancashire, where she studied from 2010 to 2013. Prior to this, she completed her A Levels in Law, Sociology, and Psychology at King George V College from 2008 to 2010. Her educational background provides a foundation for her roles in talent management and development within the banking sector.
Background
Before joining HSBC, Claire Mills worked at Argos as a Customer Service Representative from 2008 to 2013. This experience in customer service contributed to her skills in managing client relationships and understanding customer needs, which are essential in her subsequent roles at HSBC.
Career Progression
Claire Mills has demonstrated significant career progression within HSBC. Starting as a Personal Banker, she advanced to various managerial roles, including Retail Branch Manager and Sales and Service Manager. Her transition to Talent Manager in Learning and Talent Development reflects her growth and expertise in employee development and coaching.