Dawn Coleman
About Dawn Coleman
Dawn Coleman is a Broker Support Officer at HSBC in Worcester, England, where she has worked since 2021. With a background in retail management and extensive experience in the banking sector, she has held various roles, including Mortgage and Protection Manager at HSBC and Assistant Manager at Leeds Building Society.
Work at HSBC
Dawn Coleman has been employed at HSBC since 2021, serving as a Broker Support Officer in Worcester, England. In this role, she provides assistance and support to mortgage brokers, leveraging her extensive experience in the banking sector. Prior to her current position, she worked at HSBC as a Mortgage and Protection Manager from 2014 to 2021, where she managed mortgage-related services and client interactions.
Previous Experience in Banking
Before joining HSBC, Dawn Coleman worked at Leeds Building Society as an Assistant Manager from 2010 to 2013 in Birmingham, England. This role involved overseeing various banking operations and customer service initiatives. Her transition into the banking sector followed a background in retail management, which provided her with foundational skills in customer relations and team leadership.
Education and Expertise
Dawn Coleman studied at The University of Sheffield, where she earned a Bachelor of Arts (BA) degree in English Literature (British and Commonwealth) from 2002 to 2005. In addition to her academic qualifications, she is accredited as an Intermediary Mortgage Underwriter, which enables her to provide specialized support to mortgage brokers in the mortgage process.
Experience in Real Estate
Dawn Coleman has also gained experience in the real estate sector by working as a mortgage broker for a New Homes firm. This role allowed her to understand the intricacies of property financing and the needs of homebuyers, further enhancing her expertise in mortgage services.