Deanne Hurley G AI Cd
About Deanne Hurley G AI Cd
Deanne Hurley is the MD, Global Head of Lending Services and Regional Head of WPB Digital Business Services Asia Pacific at HSBC, where she has worked since 2019. She has extensive experience in the banking sector, having held various leadership roles at Westpac Group and Johnson & Johnson, and leads a team of over 6,500 people across 34 countries.
Work at HSBC
Currently, Deanne Hurley serves as the Managing Director and Global Head of Lending Services at HSBC. She also holds the position of Regional Head of WPB Digital Business Services for the Asia Pacific region. In this role, she leads a team of over 6,500 professionals across 34 countries. Her responsibilities encompass global operations for Credit Cards, Debit Cards, Corporate Cards, Unsecured Lending, and Mortgages. Additionally, she oversees regional utilities in Asia Pacific, which include Cash & Cheque and Customer Communications.
Previous Experience at Westpac Group
Deanne Hurley has extensive experience at Westpac Group, where she held several key positions from 2010 to 2019. She served as Head of Instores in Westpac Retail Banking, Head of Operations for Retail & Business Banking, and Head of Transformation in the BT Division. Additionally, she acted as Chief of Staff and was responsible for strategy and business operations in Financial Advice and Wealth Management. Her tenure at Westpac Group provided her with a strong foundation in banking operations and transformation.
Career at Johnson & Johnson
Before her banking career, Deanne Hurley worked at Johnson & Johnson from 2001 to 2008. She held various roles, including General Practitioner Sales Representative and State Manager for Janssen Cilag. Additionally, she served as National Manager for Vision Care. Her experience in the healthcare sector contributed to her skills in sales and management, which she later applied in the banking industry.
Education and Expertise
Deanne Hurley has a diverse educational background. She earned a Bachelor of Science in Genetics from Curtin University and later pursued a Master of Business Administration (MBA) with a focus on Innovation from Deakin University. She also holds certifications in Agile Delivery and Transformation, Project Management, and Customer Experience. Her studies at the Australian Institute of Company Directors provided her with the knowledge to become a Company Director. This educational foundation supports her leadership roles in the financial services sector.
Leadership and Accountability
In her current position at HSBC, Deanne Hurley has regional digital business services accountability, supporting various banking sectors including Retail Banking, Business Banking, Corporate Banking, Wealth Management, Insurance, and Private Banking in Asia Pacific. Her leadership extends to managing a large team and ensuring operational efficiency across multiple financial products and services. This role highlights her capability in overseeing complex business operations on a global scale.