Debby Nnabuife Nwogu
About Debby Nnabuife Nwogu
Debby Nnabuife Nwogu is a Personal Banker at HSBC in London, where she has worked since 2013. She holds a Master's degree in Occupational Psychology and has experience in banking, psychology, and customer service.
Work at HSBC
Debby Nnabuife Nwogu has been employed at HSBC as a Personal Banker since 2013. Over her 11 years in this role, she has worked in London, Greater London, United Kingdom. In her position, she advocates for multi-channel banking, encouraging customers to utilize personal internet banking and self-service equipment. She serves as a product champion for ISAs and Mortgages, where she regularly manages and leads campaigns within the branch. Additionally, she provides coaching to team members on effective referrals to enhance business performance.
Education and Expertise
Debby Nnabuife Nwogu has a strong educational background in psychology. She studied at St Francis Xavier Sixth Form College from 2007 to 2009, focusing on Psychology, English Literature, Business Studies, and Sociology. She then attended the University of Kent, where she earned a Bachelor's degree in Psychology from 2009 to 2012. Following this, she pursued a Master of Science in Occupational Psychology at Birkbeck, University of London, completing her studies from 2013 to 2015. During her MSc program, she developed expertise in Performance and Reward, Talent, Employee Engagement, Selection and Assessment, and Learning/Development.
Previous Work Experience
Before her tenure at HSBC, Debby Nnabuife Nwogu worked at Birkbeck, University of London as an MSc Occupational Psychology Student from 2013 to 2015. She also gained experience as a Beauty and Skincare Consultant at Clinique in New York from 2011 to 2012. These roles contributed to her diverse skill set and understanding of customer engagement and service.
Research and Analytical Skills
Debby Nnabuife Nwogu is a competent user of SPSS, with skills in conducting and analyzing both quantitative and qualitative research. Her training in psychology has equipped her with the analytical skills necessary to interpret data effectively, which is beneficial in her role at HSBC and in her previous academic endeavors.