Demas Hutagalung
About Demas Hutagalung
Demas Hutagalung is an experienced finance professional currently serving as an Arco Recovery Inhouse Telecalling Officer at HSBC in Jakarta. He has held various roles in credit analysis and control across multiple companies, including American Express and Hilti, since beginning his career in 2007.
Current Role at HSBC
Demas Hutagalung currently holds the position of Arco Recovery Inhouse Telecalling Officer at HSBC in Jakarta. He has been in this role since 2016, contributing to the company's recovery operations for a duration of eight years. His responsibilities include managing telecalling efforts related to account recovery, ensuring effective communication with clients.
Previous Experience at HSBC
Prior to his current role, Demas Hutagalung worked at HSBC as an Arco Recovery Officer in Jakarta from 2015 to 2016. He also served in the Customer Support - Collection Department from 2008 to 2013, where he gained extensive experience in customer relations and debt collection processes.
Experience in Credit Analysis and Control
Demas Hutagalung has a background in credit analysis and control, having worked as a Credit Analyst at American Express for ten months in 2007-2008. He also held positions as a Credit Control Assistant and Credit Control Executive at TNT from 2013 to 2014. Additionally, he worked as a Credit Controller at Hilti for nine months in 2014-2015, where he managed credit-related tasks.
Educational Background
Demas Hutagalung earned a Bachelor's degree from Universitas Kristen Indonesia (UKI), completing his studies from 2001 to 2007. This educational foundation has supported his career in finance and credit management.