Deshan Hewawitarana

Deshan Hewawitarana

Executive Customer Service @ HSBC

About Deshan Hewawitarana

Deshan Hewawitarana is an Executive in Customer Service, currently employed at HSBC since 2020, and has previously held positions at lb finance and Intertek. He holds a Bachelor of Business Administration from Birmingham City University and has completed various studies in business management and marketing.

Current Role at HSBC

Deshan Hewawitarana serves as an Executive in Customer Service at HSBC. He has held this position since 2020, contributing to the organization for four years. In this role, he is responsible for managing customer inquiries and ensuring a high level of service delivery.

Experience at LB Finance

Deshan has been working at LB Finance as a Junior Executive in Value Added Services since 2019. His role involves enhancing customer experience and providing additional services that add value to the company's offerings. He has accumulated five years of experience in this position.

Previous Employment at Intertek

Deshan worked at Intertek as a Systems Administrator from 2018 to 2019 for one year. Prior to this role, he served as an Invoice Executive at the same company in 2017 for eleven months. His experience at Intertek provided him with skills in systems management and invoicing processes.

Education and Qualifications

Deshan studied at Birmingham City University, where he achieved a Bachelor of Business Administration from 2020 to 2021. He also attended the National Institute of Business Management from 2018 to 2019. Additionally, he pursued studies at the Chartered Institute of Marketing in 2019, although the duration of this program was less than a month.

Academic Background at Mahanama College

Deshan completed his secondary education at Mahanama College, where he studied from 2008 to 2016. This eight-year academic experience laid the foundation for his further studies in business and marketing.

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