Dharjeet Lagah
About Dharjeet Lagah
Dharjeet Lagah is a Digital Operations Officer at HSBC, where he has worked since 2021. He has a diverse background in customer service and management, with previous roles including Customer Service Representative at HSBC and Store Manager at Subway.
Current Role as Digital Operations Officer
Dharjeet Lagah currently serves as a Digital Operations Officer at HSBC. He has been in this role since 2021, contributing to the bank's digital transformation initiatives. His responsibilities include managing digital operations and enhancing customer experience through technology-driven solutions.
Previous Experience at HSBC
Dharjeet Lagah worked at HSBC as a Customer Service Representative from 2019 to 2021. During his two years in this position, he focused on providing customer support and resolving inquiries, which helped him develop skills in customer relations and service management.
Management Experience at Subway
Before his tenure at HSBC, Dharjeet Lagah was a Store Manager at Subway from 2005 to 2019. Over the course of 14 years, he managed store operations, supervised staff, and ensured customer satisfaction, gaining valuable experience in retail management and operations.
Educational Background
Dharjeet Lagah has a diverse educational background. He studied Punjabi Language and Literature at Sri Guru Nanak Dev Khalsa College in 2004. He later attended Walsall College, where he earned a Higher National Diploma in Communication and Media Studies from 2007 to 2008. He also obtained a Foundation degree in Graphic Communications from the University of Wolverhampton in 2010. Currently, he is pursuing a Bachelor's degree in Finance and Financial Management Services at The London Institute of Banking & Finance, expected to complete in 2024.