Diana Umbetova
About Diana Umbetova
Diana Umbetova serves as the Head of RBWM Collections at HSBC, a position she has held since 2010. She has over a decade of experience in various roles within the company, including area management and collections supervision.
Work at HSBC
Diana Umbetova has held multiple positions at HSBC since 2010. Currently, she serves as the Head of RBWM Collections, a role she has maintained for 14 years in London, Greater London, United Kingdom. Prior to this position, she worked as the Astana Area Manager for RBWM Collections from 2011 to 2012. Additionally, she was a Post Write-off Collections Supervisor from 2010 to 2011. Her extensive experience at HSBC highlights her expertise in collections management within the retail banking and wealth management sectors.
Education and Expertise
Diana Umbetova earned her Bachelor's degree in Finance from the University of International Business, where she studied from 2004 to 2008. This educational background has equipped her with the necessary skills and knowledge to excel in her roles within the financial services industry, particularly in collections and management.
Background
Diana Umbetova has a professional background primarily focused on collections within the banking sector. Her career at HSBC began in 2010, and she has progressively taken on more responsibilities, culminating in her current leadership role. Her work experience reflects a commitment to effective collections strategies and operational excellence.
Achievements
Throughout her tenure at HSBC, Diana Umbetova has contributed to the development and implementation of collections processes within the RBWM division. Her roles have involved overseeing collections operations and managing teams, which have likely led to improvements in efficiency and effectiveness in collections management.