Diana Whitehead

Diana Whitehead

Customer Service Operations @ HSBC

About Diana Whitehead

Diana Whitehead has worked in Customer Service Operations at HSBC Retail Banking and Wealth Management for 33 years, based in Depew, New York.

Work at HSBC

Diana Whitehead has been employed at HSBC Retail Banking and Wealth Management since 1991. With over 33 years of experience in Customer Service Operations, she has developed a deep understanding of the banking sector. Her role involves managing customer service processes and ensuring efficient service delivery to clients. Based in Depew, New York, her long tenure at HSBC reflects her commitment to the organization and its values.

Background

Diana Whitehead has spent her entire professional career at HSBC, starting in 1991. Her extensive experience in customer service operations has equipped her with the skills necessary to navigate the complexities of retail banking. Working in Depew, New York, she has contributed to the development and implementation of customer service strategies that enhance client satisfaction.

Achievements

Throughout her 33 years at HSBC, Diana Whitehead has played a significant role in the evolution of customer service operations within the bank. Her long-standing position indicates a consistent performance in her role, contributing to the overall success of the retail banking division. Her experience has likely influenced various initiatives aimed at improving customer interactions and service efficiency.

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