Dianna Fu
About Dianna Fu
Dianna Fu is a Process Engineering Manager at HSBC, specializing in the Global COO Office for Commercial Banking. She has a diverse background in digital transformation and business improvement, with previous roles at ANZ and Bank of New Zealand.
Current Role at HSBC
Dianna Fu serves as the Process Engineering Manager in the Global COO Office for Commercial Banking at HSBC. She has held this position since 2019, contributing to the bank's operational efficiency and process optimization in London. In her role, she leads projects focused on future state design across complex Trade products, emphasizing the reduction of waste and the enhancement of operational practices.
Previous Experience at ANZ
Prior to her current role, Dianna Fu worked at ANZ for a total of four years in various capacities. She began as a Graduate in Retail Banking from 2013 to 2014, followed by positions as a Service Consultant and Business Improvement Manager in the Digital & Transformation team. Her tenure at ANZ included significant contributions to digital initiatives and business improvement strategies from 2014 to 2018.
Education and Qualifications
Dianna Fu holds two degrees from The University of Auckland. She earned a Bachelor of Commerce (BCom) with a focus on Finance and Tax from 2008 to 2010. Additionally, she completed a Bachelor of Science (B.Sc.) specializing in Cancer Biology from 2005 to 2007. Her educational background provides a strong foundation for her analytical and managerial roles in the banking sector.
Coaching and Mentorship
In her professional journey, Dianna Fu has actively coached peers and junior team members, aiming to enhance their skills and improve the quality of their work. This mentorship reflects her commitment to fostering talent and promoting best practices within her teams.
Stakeholder Engagement
Dianna Fu has cultivated strong relationships with senior stakeholders throughout her career. She utilizes effective communication strategies to inform and influence decision-making processes, ensuring alignment with organizational goals and objectives.