Dilojan Vibulananthan
About Dilojan Vibulananthan
Dilojan Vibulananthan is a Universal Banker at HSBC in London, United Kingdom, where he has worked since 2018. He possesses extensive knowledge of HSBC's products and services and is committed to delivering high-quality customer service while ensuring compliance with relevant regulations.
Work at HSBC
Dilojan Vibulananthan has been employed at HSBC as a Universal Banker since 2018. In this role, he utilizes his extensive knowledge of HSBC's full range of products and services to connect customers with the appropriate colleagues. He serves as a Brand Ambassador for HSBC UK, focusing on delivering exceptional customer service. His responsibilities include maintaining client confidentiality and ensuring compliance with internal security procedures and policies. Additionally, he coaches colleagues to enhance their Key Performance Indicator (KPI) performances.
Education and Expertise
Dilojan Vibulananthan studied at Brunel University London, where he pursued a degree in Accounting and Finance from 2013 to 2018. This educational background provides him with a solid foundation in financial principles and practices, which he applies in his current role at HSBC. His expertise encompasses a comprehensive understanding of banking products, customer service, and compliance regulations.
Background
Dilojan Vibulananthan has been working in the banking sector for over six years, with a focus on customer service and compliance. His role at HSBC in London involves direct interaction with clients, where he applies his knowledge to meet their financial needs. He has developed skills in coaching and mentoring colleagues to improve performance metrics.
Compliance and Regulations
In his role at HSBC, Dilojan Vibulananthan ensures compliance with FATCA regulations, which are essential for fulfilling requirements for both the UK and USA. This aspect of his work highlights his commitment to adhering to legal standards and maintaining the integrity of banking operations.