Dimitri Gkiokas
About Dimitri Gkiokas
Dimitri Gkiokas serves as the Global COO for Customer & Product in Retail Banking & Wealth Management at HSBC, bringing extensive experience from various leadership roles across multiple regions. His career includes significant positions at HSBC and Barclays, along with a strong educational background in business and digital transformation.
Current Role at HSBC
Dimitri Gkiokas serves as the Global COO for Customer & Product within the Retail Banking & Wealth Management division at HSBC. He has held this position since 2020 and is based in London, United Kingdom. In this role, he is responsible for overseeing the operational aspects of customer and product management, ensuring alignment with the bank's strategic objectives.
Previous Experience at HSBC
Dimitri Gkiokas has held several key positions at HSBC prior to his current role. He served as the Chief Operating Officer (COO) for Commercial Banking in Germany from 2012 to 2015, and as the Regional COO for MENA & Turkey in Retail Banking and Wealth Management from 2015 to 2020. He also worked as a Senior Project Manager for Bank Local Incorporation in Vietnam from 2007 to 2008, and as a Product Manager for Payments & Cash Management in Dubai from 2006 to 2007. Additionally, he was the COO for Qatar from 2008 to 2012 and worked as a Department Manager for Consumer Credit Risk from 2004 to 2006 in Brunei Darussalam.
Education and Expertise
Dimitri Gkiokas has a strong educational background with a focus on business and management. He achieved a BSc in Business Administration from the University of Piraeus from 1994 to 2000. He later obtained an MSc in Analysis, Design and Management of Information Systems from The London School of Economics and Political Science (LSE) in 2001. He also completed an Executive MBA with Distinction at HEC Paris in 2012 and pursued Professional Education in Digital Transformation at the Massachusetts Institute of Technology in 2019.
Experience at Barclays
Before his tenure at HSBC, Dimitri Gkiokas worked at Barclays in various roles. He was a Risk Analyst in Balance Sheet Strategy within Barclays Group Treasury from 2001 to 2002 and later served as a Strategy & Planning Analyst in International Banking from 2002 to 2004. His experience at Barclays contributed to his understanding of risk management and strategic planning in the banking sector.
Geographical Experience
Dimitri Gkiokas has extensive experience managing operations across diverse geographical regions, including Asia, the Middle East, and Europe. His roles have taken him to various countries such as Vietnam, Germany, Qatar, and the UAE, allowing him to develop a comprehensive understanding of different markets and regulatory environments.