Dinesh Reddy
About Dinesh Reddy
Dinesh Reddy is an experienced professional in KYC operations, currently serving as SME KYC Operations at HSBC in London since 2019. He has a background in customer service and operations management, with previous roles at HSBC and ICICI Bank, and holds degrees in Communication and Electronics.
Work at HSBC
Dinesh Reddy has held multiple positions at HSBC since 2014. He began his tenure as a CDD Analyst, where he worked for two years in London. Following this role, he served as an Assistant Operations Manager for three years, contributing to operational management within the bank. In 2019, he transitioned to his current role as SME KYC Operations, focusing on Know Your Customer processes. His experience at HSBC spans over five years, showcasing his expertise in compliance and operational functions.
Previous Experience in Customer Service
Before joining HSBC, Dinesh Reddy worked at RS Games as a Customer Service Supervisor from 2010 to 2012 in Hyderabad, Andhra Pradesh, India. This role provided him with foundational experience in customer relations and service management. He later joined ICICI Bank, where he worked as an AML and KYC Operations Unit Officer from 2012 to 2014 in Bombay, Maharashtra, India. This position further developed his skills in anti-money laundering and compliance operations.
Education and Expertise
Dinesh Reddy holds a Bachelor of Technology degree in Communication and Electronics, which he earned from P. Indra Reddy Memorial Engineering College from 2005 to 2009. He also studied at JNTUH College of Engineering Hyderabad, where he obtained a Bachelor of Engineering in Communications and Electronics during the same period. His educational background provides him with a strong technical foundation relevant to his roles in operations and compliance.
Background
Dinesh Reddy's educational journey began at St. Judes High School, where he studied for one year from 2002 to 2003. He then pursued higher education in engineering, focusing on communication and electronics. His professional career has been primarily based in India and the United Kingdom, with significant experience in customer service and banking operations.