Dipen Patel
About Dipen Patel
Dipen Patel is a Digital Mobile Business Analyst currently employed at HSBC in London, England. He has extensive experience in business analysis, having previously worked at Brewin Dolphin, LGT, and Barclays Wealth and Investment Management, with a focus on digital transformation and regulatory compliance.
Current Role at HSBC
Dipen Patel serves as a Digital Mobile Business Analyst at HSBC since 2021. In this role, he focuses on enhancing digital customer journeys and propositions. His responsibilities include delivering data requirements to meet regulatory obligations and analyzing client data to support product launch strategies. He has a strong background in utilizing tools such as JIRA and Confluence for user story creation, contributing to the development of digital solutions.
Previous Experience at Brewin Dolphin
Prior to his current position, Dipen Patel worked as a Senior Business Analyst at Brewin Dolphin for three months in 2018. During his tenure, he collaborated with third-party technology vendors and development teams to implement functional changes that aligned with customer propositions and digital journeys.
Experience at LGT – Private Banking und Asset Management
Dipen Patel held the position of Senior Business Analyst at LGT – Private Banking und Asset Management from 2019 to 2020. His role involved analyzing client data and delivering insights that supported strategic initiatives for product launches, further enhancing his expertise in the financial sector.
Tenure at Barclays Wealth and Investment Management
Dipen Patel has extensive experience at Barclays Wealth and Investment Management, where he worked for 11 years from 2007 to 2018. He held various roles, including Senior Business Change Analyst and PMO Analyst - Technology. His responsibilities included leading business transformation projects, defining customer experience processes, and conducting impact assessments and gap analyses.
Technical Skills and Knowledge
Dipen Patel possesses a range of technical skills relevant to his roles in financial services. He is experienced in delivering digital CRM onboarding based on Microsoft technology and has worked with various asset classes, including funds, derivatives, and equities. His knowledge extends to regulatory frameworks such as Brexit, PRIIPs, and MiFID II, as well as proficiency in SQL and JAVA programming languages.