Elvina Tsen
About Elvina Tsen
Elvina Tsen serves as the Agile Practice Lead at HSBC in Australia, where she focuses on implementing Agile strategies and coaching teams. With a diverse background in Agile roles across various organizations, she emphasizes mentoring and developing servant leaders.
Work at HSBC
Elvina Tsen has served as the Agile Practice Lead at HSBC since 2022. In this role, she focuses on enhancing new ways of working through Agile methodologies. She leads the implementation of Agile strategy and solutions specifically within the Digital Experience (DX) team of the Wealth and Personal Banking Group. Her responsibilities include coaching and mentoring team members to foster servant leadership within the organization.
Previous Experience in Agile Roles
Prior to her current position, Elvina Tsen held several roles in Agile project management. She worked at Commonwealth Bank as a Scrum Master and Data Sourcing Stream Lead from 2016 to 2018. She also served as a Scrum Master at Transport for NSW for 8 months in 2016. Additionally, she was an Agile Program Lead at Optus from 2021 to 2022 and a Scrum Lead at Roads and Maritime Services from 2014 to 2015.
Background in Business Analysis
Elvina Tsen has a background in business analysis, having worked as a Technical Business Analyst at BNP Paribas Securities Services from 2007 to 2010. She also held a similar position at HCL Technologies in 2010. Her experience includes roles as a Senior Systems Analyst at Westpac Group from 2010 to 2011 and as a Technical Business Analyst/Scrum Lead at Commonwealth Bank from 2012 to 2014.
Education and Expertise
Elvina Tsen studied at The University of Queensland, where she earned a Postgraduate degree in Business Management and Information Systems from 2000 to 2003. Her educational background supports her expertise in Agile methodologies and project management, enabling her to effectively lead teams and implement Agile practices in various organizations.
Achievements in Agile Coaching
In her current role at HSBC, Elvina Tsen emphasizes coaching and mentoring to develop servant leaders within her teams. This focus on leadership development is a key aspect of her approach to implementing Agile methodologies and fostering a collaborative work environment.