Emma Baillie
About Emma Baillie
Emma Baillie is a Business Analyst at HSBC in Edinburgh, Scotland, where she has worked since 2020. She has held various roles within HSBC, including Global Operations Manager and Fraud Prevention Awareness Manager, accumulating extensive experience in financial crime investigations and analytics.
Work at HSBC
Emma Baillie has held multiple positions at HSBC since 2003, demonstrating a long-standing commitment to the organization. Currently, she serves as a Business Analyst in Edinburgh, Scotland, a role she has occupied since 2020. Prior to this, she worked as a Global Operations Manager from 2018 to 2020. Her earlier roles include Fraud Prevention Awareness Manager, Regional Services Support Manager, and Service & Sales Manager, among others. Emma's experience spans various locations, including London, Crawley, Glasgow, and the Channel Islands.
Education and Expertise
Emma Baillie studied Business/Commerce at Glasgow Caledonian University, where she earned a Bachelor of Arts (B.A.) degree from 1998 to 2001. Additionally, she attended Heriot Watt University for one year, also focusing on Business/Commerce. Her educational background supports her expertise in financial crime investigations, where she manages the Case Management system and works within the Product Management team to ensure the availability of essential systems and data.
Background
Emma Baillie attended Ballymena Academy from 1990 to 1998, completing her secondary education before pursuing higher education in Business/Commerce. Her career at HSBC began in 2003, and she has since accumulated extensive experience in various managerial and analytical roles, particularly in financial crime prevention and customer service.
Achievements
Throughout her career at HSBC, Emma Baillie has contributed to various initiatives focused on financial crime prevention and customer service enhancement. Her role in managing the Case Management system has been crucial for investigations related to financial crime threats. Emma's diverse experience across different roles and locations within HSBC highlights her adaptability and commitment to the organization.