Emma Smith
About Emma Smith
Emma Smith is an Agile Lead in Compliance at HSBC, where she has worked since 2018. She has a background in software testing and sales, with previous roles at Coca-Cola Enterprises, HSBC, and Plusnet.
Current Role at HSBC
Emma Smith currently serves as the Agile Lead in Compliance at HSBC, a position she has held since 2018. In this role, she is responsible for leading agile methodologies and practices within the compliance sector. Her work involves ensuring that compliance processes are efficient and effective, aligning with HSBC's operational goals. She is based in Sheffield, England, where she contributes to the bank's commitment to regulatory adherence and risk management.
Previous Experience at HSBC
Emma Smith has extensive experience at HSBC, where she worked for a total of 17 years. She began her tenure as a Software Test Analyst from 2001 to 2011, focusing on software quality assurance. Following this role, she advanced to Test Lead for Risk and Digital from 2011 to 2018. In this capacity, she oversaw testing processes and ensured that digital solutions met the required risk standards. Her long-standing career at HSBC highlights her expertise in software testing and compliance.
Work History at Coca-Cola Enterprises and Plusnet
Before joining HSBC, Emma Smith worked at Coca-Cola Enterprises, Inc. as a Sales Development Representative from 1998 to 2000 for two years in Sheffield, England. In this role, she was involved in sales strategies and customer engagement. Additionally, she briefly worked at Plusnet as a New Business Account Manager for three months in 2000. This early experience in sales and account management contributed to her professional development.
Education and Language Studies
Emma Smith studied at the University of Nottingham from 1994 to 1998, where she pursued a degree in Modern Language Studies. Her academic focus included French, German, and Spanish. This educational background has equipped her with strong communication skills and a diverse cultural perspective, which can be beneficial in her professional roles.