Enriqueta Villalon
About Enriqueta Villalon
Enriqueta Villalon is an experienced professional currently serving as the Assistant Manager of Operations and Risk Administration at HSBC in Vancouver, Canada. She has held various roles in the banking and customer service sectors, accumulating over two decades of experience in operations and management.
Work at HSBC
Enriqueta Villalon has held multiple positions at HSBC since joining the organization. She currently serves as the Assistant Manager Operations and Risk Administration, a role she has occupied since 2017 in Vancouver, British Columbia. Prior to this, she worked as the Service and Sales Personal Internet Banking Team Manager from 2015 to 2017 in Burnaby, BC. Additionally, she was the Academy Manager from 2013 to 2015. Her tenure at HSBC spans over a decade, showcasing her commitment to the organization.
Previous Experience at JPMorgan Chase & Co.
Enriqueta Villalon worked at JPMorgan Chase & Co. in various capacities. She served as a Sales Performance Manager from 2007 to 2010, and prior to that, she was a Team Manager from 2004 to 2007 in Surrey. Her experience at JPMorgan Chase & Co. contributed to her expertise in sales and performance management.
Career at Vancity Savings Credit Union
Enriqueta Villalon was employed at Vancity Savings Credit Union as a Senior Customer Service Representative from 1999 to 2004. This five-year role in Vancouver allowed her to develop strong customer service skills and build a foundation for her career in financial services.
Education and Expertise
Enriqueta Villalon studied Business Administration at Vancouver Community College from 1992 to 1994. She also attended Simon Fraser University, where she studied Psychology for one year in 1989. Her educational background supports her roles in operations, risk administration, and customer service.
Other Professional Roles
In addition to her roles at HSBC and JPMorgan Chase & Co., Enriqueta Villalon has held positions at AmerisourceBergen as a Customer Care Supervisor from 2012 to 2013 in Richmond, BC, and at Crelogix Acceptance Corporation as a Vendor Support Supervisor from 2010 to 2012 in Burnaby. These roles further enhanced her operational and customer service capabilities.