Eric Chan
About Eric Chan
Eric Chan is a Product Manager for Commercial Cards at HSBC in Hong Kong, where he has worked since 2017. He specializes in providing tailored payment solutions, conducting training, and delivering complex product solutions in the commercial card sector.
Work at HSBC
Eric Chan has been serving as the HSBC Product Manager for Commercial Cards since 2017 in Hong Kong. In this role, he focuses on providing presale support by recommending customized payment solutions that align with customer requirements. His responsibilities include conducting training sessions on Commercial Cards platforms such as Smart Data and MiVision, aimed at both supporting staff and customers. Eric also prepares and disseminates business performance reports to relevant team members, ensuring that all stakeholders are informed of progress and outcomes.
Previous Experience at Blueprint Software Systems
Before joining HSBC, Eric Chan worked at Blueprint Software Systems as a System Administrator from 2011 to 2016 in the Toronto, Canada Area. During his five years in this position, he gained valuable experience in system management and support. This role provided him with a strong foundation in technical skills that he later applied in his current position at HSBC.
Training and Development Expertise
Eric Chan conducts comprehensive training on Commercial Cards platforms, which includes Smart Data and MiVision. His training sessions are designed for both supporting staff and customers, ensuring that users are well-equipped to utilize these platforms effectively. This focus on training highlights his commitment to enhancing user experience and operational efficiency within the Commercial Cards division.
Product Solutions Delivery
In his role at HSBC, Eric Chan efficiently delivers complex product solutions, including virtual cards, file feed integration, and central travel and expense management. His ability to manage and implement these solutions demonstrates his expertise in the financial technology space, particularly in the area of commercial card services.
Subject Matter Expertise
Eric Chan acts as a subject matter expert for various Commercial Cards platforms. His in-depth knowledge and experience allow him to provide valuable insights and support to both his team and clients, enhancing the overall effectiveness of the Commercial Cards offerings at HSBC.