Erica Lai
About Erica Lai
Erica Lai serves as the Country Head of AML Investigations in Hong Kong at HSBC, a position she has held since 2017. She has extensive experience in the banking sector, having previously worked in various roles at Citi and HSBC over a career spanning more than two decades.
Current Role at HSBC
Erica Lai serves as the Country Head of AML Investigations in Hong Kong at HSBC. She has held this position since 2017, overseeing anti-money laundering investigations and compliance within the region. Her role involves ensuring that HSBC adheres to regulatory requirements and effectively manages risks associated with financial crimes.
Previous Experience at HSBC
Prior to her current role, Erica Lai worked at HSBC as the Division Head of Customer Due Diligence for Business Banking from 2015 to 2017. In this capacity, she was responsible for implementing customer due diligence processes and ensuring compliance with relevant regulations. Additionally, she served as a Senior Card Propositions Manager from 2008 to 2015 in London, where she focused on developing card products and strategies.
Experience at Citi
Erica Lai has significant experience at Citi, where she held multiple positions. She was the Head of Co-branded Cards Marketing from 2007 to 2008 and the Assistant Vice President of Co-branded Card Marketing from 2004 to 2006. Additionally, she served as the Head of Business Development and Planning for a year from 2006 to 2007, contributing to strategic initiatives and marketing efforts.
Background in Management and Training
Erica Lai began her career at Swire Pacific, where she worked as a Management Trainee from 1999 to 2000 and later as a Commercial Manager in China from 2000 to 2004. These roles provided her with foundational management skills and experience in commercial operations.
Education and Academic Qualifications
Erica Lai studied at Utah State University, where she earned both a Bachelor of Science and a Master of Science. Her educational background has equipped her with the analytical and strategic skills necessary for her roles in finance and compliance.