Erin Siwicky
About Erin Siwicky
Erin Siwicky serves as the Regional Business & Operations Manager for International Subsidiary Banking at HSBC in Toronto, Ontario. With extensive experience at HSBC and a strong educational background in finance and commerce, she manages a team dedicated to enhancing relationship management services and operational efficiency.
Current Role at HSBC
Erin Siwicky currently serves as the Regional Business & Operations Manager for International Subsidiary Banking (ISB) at HSBC, a position she has held since 2021 in Toronto, Ontario, Canada. In this role, she manages a team of nine staff members, focusing on supporting Relationship Managers in providing professional relationship management services to customers. Erin is responsible for executing strategic initiatives and producing management information reports on business performance for the Regional Head of International Banking. She also addresses escalated customer issues, ensuring quick resolutions to enhance customer satisfaction.
Previous Experience at HSBC
Erin Siwicky has extensive experience at HSBC, having worked in various roles since 2007. She began her career as an Executive Management Trainee in Retail & Commercial Banking in London, England, from 2007 to 2009. She progressed to become a Credit Approvals Manager (FIG) from 2009 to 2013, followed by a position as Relationship Manager in Corporate Banking from 2013 to 2014. After a two-year stint as Senior Corporate Banking Manager in Toronto from 2014 to 2016, she served as Senior Project Manager from 2017 to 2020 in the Greater Toronto Area.
Education and Qualifications
Erin Siwicky holds a Bachelor of Science (BS) Honours in Financial Markets and Management from The University of Manchester, which she completed from 2007 to 2010. Additionally, she studied at Queen's University, earning a Bachelor of Commerce (BC) Honours from 2002 to 2006. Erin also obtained an Associate of the Chartered Institute of Bankers from the Institute of Financial Services, completing her studies in Finance and Financial Management Services from 2007 to 2010.
Early Career Experience
Before joining HSBC, Erin Siwicky worked as a Recruitment Consultant at Hays Accountancy & Finance in London, United Kingdom, from 2006 to 2007. This role provided her with foundational experience in finance and recruitment, which contributed to her later success in banking and operations management.