Fady Samir
About Fady Samir
Fady Samir is a Network & Unified Collaboration Specialist at HSBC UAE, where he has worked since 2013. He holds a CCIE Collaboration certification and specializes in designing Cisco Unified Communications solutions.
Work at HSBC
Fady Samir has been employed at HSBC UAE since 2013, serving as a Network & Unified Collaboration Specialist. In this role, he focuses on designing and implementing Cisco Unified Communications solutions, including CUCM, CME, Avaya PBXs, and UCCX. He is responsible for leading project lifecycle management for voice and data projects across the MENA region. Prior to his current position, he worked as a Network & Voice Engineer at HSBC UAE from 2010 to 2014. His contributions have included developing disaster recovery environments and supporting various voice-related servers and systems.
Education and Expertise
Fady Samir holds a Bachelor's degree in Communication and Electronics from Ain Shams University, where he studied from 2005 to 2009. He also completed his education at Saint Fatima Language School. He possesses the CCIE Collaboration certification, number 54511, demonstrating his expertise in Cisco Unified Communications. His skills include configuring and troubleshooting network infrastructure components such as routers, catalyst switches, and firewalls, as well as developing support documentation and knowledge base articles.
Background
Fady Samir has a background in network engineering and unified collaboration, with over a decade of experience in the field. His career at HSBC UAE has allowed him to specialize in various aspects of network and voice engineering. His work includes enhancing business service resiliency through the development of disaster recovery environments and achieving cost-saving targets while maintaining customer satisfaction in network projects.
Achievements
Throughout his career, Fady Samir has successfully led multiple voice and data projects across the MENA region. He has contributed to cost-saving initiatives while ensuring high levels of customer satisfaction. His role in developing and maintaining support documentation has also been significant in providing resources for troubleshooting and support within the organization.