Farah Gazi
About Farah Gazi
Farah Gazi is a Senior Project Manager for Compliance Transformation at HSBC in Toronto, Ontario, Canada, with over eight years of experience in this role. She has a strong background in banking and project management, having worked in various capacities at HSBC and Standard Chartered Bank, and holds an MBA in Marketing from Greenwich University.
Work at HSBC
Farah Gazi has been employed at HSBC since 2008, currently serving as a Senior Project Manager in Compliance Transformation since 2016 in Toronto, Ontario, Canada. In her role, she leads the Sanctions and Financial Crime Threat Mitigation (FCTM) portfolio as part of compliance transformation efforts. Prior to her current position, she held various roles at HSBC, including Regional Project Manager for the Regional Transactions Office and Global Change Delivery in Dubai, as well as Manager for Amanah Sales and Service and Integration & Retail Banking & Wealth Management Work Stream Lead.
Education and Expertise
Farah Gazi holds an MBA in Marketing from Greenwich University, which she completed from 2001 to 2003. Additionally, she earned a B.Sc in Business Administration from the same institution between 1998 and 2000. She is also a Certified ScrumMaster, having studied at Scrum Alliance. Her educational background supports her extensive experience in project management, consumer behavior, and agile methodologies.
Background
Farah Gazi began her career in banking at Standard Chartered Bank, where she worked in various capacities, including Customer Services Officer and Assistant Product Manager for Credit Cards and Personal Loans from 2001 to 2005. She transitioned to HSBC in 2008, where she has since developed a strong background in both conventional and Islamic banking, focusing on retail products and customer experience.
Achievements
Throughout her career, Farah Gazi has demonstrated expertise in process re-engineering and lean management, contributing to improved customer experiences. Her leadership in compliance transformation projects at HSBC highlights her ability to manage complex portfolios effectively. She possesses a deep understanding of consumer behavior, which informs her approach to customer experience and product development.