Farhana Miah
About Farhana Miah
Farhana Miah is a Lending Specialist at HSBC in London, where she has worked since 2016. She holds a Bachelor of Science in Accounting and Finance from the University of Salford and has extensive experience in lending and customer service within the finance industry.
Work at HSBC
Farhana Miah has been employed at HSBC as a Lending Specialist since 2016. In this role, she has accumulated eight years of experience in the finance industry, specifically focusing on lending and customer service. Her position involves assessing lending applications and providing guidance to clients, ensuring a thorough understanding of their needs. Working in London, Greater London, she engages with a diverse clientele, which enhances her ability to tailor financial solutions.
Education and Expertise
Farhana Miah completed her education at multiple institutions. She studied at Ashton Sixth Form College from 2013 to 2015, focusing on Religious Studies and Business Studies. Following this, she attended The University of Salford from 2015 to 2018, where she earned a Bachelor of Science degree in Accounting and Finance. Additionally, she studied Mathematics and English at New Charter Academy from 2008 to 2013. This educational background has equipped her with a solid foundation in finance and business principles.
Background
Farhana Miah began her career in the finance sector in 2016. She gained practical experience by shadowing accountants in a real business environment, which provided her with insights into financial operations. Her early exposure to the finance industry laid the groundwork for her current role as a Lending Specialist at HSBC. Throughout her career, she has developed strong communication skills, allowing her to effectively interact with clients from various backgrounds.
Skills and Customer Interaction
In her role as a Lending Specialist, Farhana Miah has developed strong communication skills through her interactions with clients. She engages with individuals from diverse backgrounds and social standings, which enhances her ability to understand their unique needs. Farhana utilizes empathy in her customer interactions, ensuring that her decision-making process in lending applications remains unbiased. This approach fosters trust and rapport with clients, contributing to positive customer experiences.