Freda Chan
About Freda Chan
Freda Chan is a BRCM Manager at HSBC Insurance, where she has worked since 2016. She has held various roles at HSBC and previously worked at the Bank of China, accumulating extensive experience in operations and management.
Current Role at HSBC
Freda Chan currently serves as the BRCM Manager at HSBC Insurance. She has held this position since 2016, contributing to the management of business risk and compliance within the insurance sector of the bank. Her role involves ensuring adherence to regulatory requirements and implementing effective risk management strategies.
Previous Experience at HSBC
Freda Chan has extensive experience at HSBC, having worked in various roles since 2007. She began as an Assistant Manager in Business Intelligence and Performance Management, where she worked for three years. Following this, she served as a Specialist in Service Level Management and Improvement from 2011 to 2013, and as a Manager in Documentation and Change Control at the Contact Centre from 2013 to 2014. Additionally, she worked as an Assistant Process, Compliance and Control Manager in the Securities Operations Centre for one year from 2010 to 2011.
Experience at Bank of China
Before her current role at HSBC, Freda Chan worked at Bank of China as an Operations Manager from 2014 to 2016. In this position, she focused on policy, procedure, and customer relations, enhancing operational efficiency and customer service.
Education and Qualifications
Freda Chan studied at the University of Manchester, where she earned a Bachelor of Arts degree from 2003 to 2006. This educational background provided her with foundational knowledge and skills applicable to her roles in banking and finance.