Gaurav Mehta
About Gaurav Mehta
Gaurav Mehta is a seasoned professional in Centre Operations at HSBC Global Technology India, with over 10 years of experience in corporate services across various industries. He has a strong background in asset and facilities management, having previously worked for notable organizations such as Le Meridien Hotels & Resorts, Cathay Pacific Airways, and IBM Daksh.
Work at HSBC
Gaurav Mehta has been employed at HSBC Global Technology India since 2009, where he currently serves in Centre Operations. His role involves overseeing various operational functions within the organization. With over 15 years of experience at HSBC, he has contributed to the efficiency and effectiveness of the company's operations.
Previous Experience in Hospitality and Airlines
Before joining HSBC, Gaurav Mehta worked at Le Meridien Hotels & Resorts as a Food & Beverage Facilitator from 1999 to 2001. He then transitioned to Cathay Pacific Airways, where he served as a Customer Service Agent from 2001 to 2004. These roles provided him with foundational experience in customer service and operational management in the hospitality and airline sectors.
Career at IBM Daksh
Gaurav Mehta worked at IBM Daksh as an Assistant Manager from 2004 to 2007. In this position, he gained valuable experience in managing corporate services and business administrative functions. His tenure at IBM Daksh contributed to his understanding of operations management within a multinational corporation.
Education and Expertise
Gaurav Mehta studied at the Institute of Hotel Management Catering Technology & Applied Nutrition, where he earned a Diploma in Hotel Management from 1996 to 1999. His educational background laid the groundwork for his expertise in asset and facilities management, real estate and infrastructure management, and client servicing.
Skills and Achievements
Gaurav Mehta possesses strong communication and interpersonal skills, which enhance his ability to develop and maintain effective working relationships with business units and vendors. He has a focus on cost and budget management, security, and safety management. His experience includes monitoring facilities and security reviews, analyzing user needs, and providing recommendations for operational improvements.