Georgina Jarratt
About Georgina Jarratt
Georgina Jarratt serves as the Global Head of Transformation, Digital and Innovation for Global Private Banking at HSBC, a role she has held since 2019. With extensive experience in transformation and digital initiatives, she has been instrumental in driving growth and innovation within the bank's Wealth and Personal Banking division.
Work at HSBC
Georgina Jarratt currently serves as the Global Head of Transformation, Digital and Innovation for Global Private Banking at HSBC, a position she has held since 2019. Her role involves overseeing the global book of change work for HSBC's Private Banking division, which is part of the Wealth and Personal Banking sector. She has previously held several key positions at HSBC, including Global Head of Transformation for Group HR from 2015 to 2019, and Global Head of Business Transformation from 2012 to 2015. Additionally, she worked as Prime Services Programme Director from 2009 to 2012 and was part of the COO Office from 2006 to 2009.
Education and Expertise
Georgina Jarratt studied at Loughborough University, where she earned a Bachelor of Science (BSc) and a Master of Science (MSc) in Ergonomics and IT from 1988 to 1992. Her educational background provides a strong foundation for her extensive career in transformation and digital innovation within the banking sector.
Background
Prior to her tenure at HSBC, Georgina Jarratt worked at Accenture as a Senior Manager for 13 years, from 1993 to 2006. This experience contributed to her expertise in transformation and digital strategies, which she has applied throughout her career at HSBC. Her various roles have involved significant projects, including a transformation programme in Asia aimed at driving growth.
Achievements
In her current role, Georgina Jarratt is responsible for leading HSBC's digitalisation programme and the cost to achieve book (CTA), which aims to streamline and digitalise the business on a global scale. She also leads innovation efforts by connecting the business with fintechs and niche market players, despite operating without a dedicated innovation team. Her leadership in these areas has been instrumental in advancing HSBC's transformation initiatives.