Georgina Renton
About Georgina Renton
Georgina Renton is a Graduate Financial Administrator at HSBC in Bristol, England, where she has worked since 2019. She has a background in customer service and holds a Bachelor of Science in Natural Sciences from the University of Nottingham.
Work at HSBC
Georgina Renton has been employed at HSBC as a Graduate Financial Administrator since 2019. In this role, she is responsible for handling customer interactions through both telephone and written communication. Her duties include collecting and updating necessary information, ensuring that customer inquiries are addressed efficiently. She specializes in managing and organizing workloads to meet project and quality deadlines. Additionally, she ensures compliance with The Financial Conduct Authority and GDPR guidelines, maintaining professionalism and timeliness in her interactions.
Previous Experience
Before joining HSBC, Georgina Renton held several positions that contributed to her professional development. From 2013 to 2015, she worked at Body Basix in Cardiff, Wales, as a Receptionist and Business Support for two years. Following this, she worked for three months in 2015 at the Tesco call center as a Customer Service Complaint Handler. These roles provided her with valuable experience in customer service and administrative support.
Education and Expertise
Georgina Renton studied at the University of Nottingham, where she earned a Bachelor of Science degree in Natural Sciences from 2016 to 2019. Her education has equipped her with a strong foundation in analytical skills and scientific principles, which she applies in her current role at HSBC. She has experience in updating and capturing relevant information in CRM systems, enhancing her ability to manage customer data effectively.
Skills and Specializations
Georgina Renton specializes in managing and organizing workloads to meet project and quality deadlines. She provides accurate advice and support to customers, ensuring that their needs are met promptly. Her role requires a strong understanding of compliance regulations, including adherence to The Financial Conduct Authority and GDPR guidelines. This expertise allows her to maintain professionalism while delivering timely service to clients.