Gitanka Datta
About Gitanka Datta
Gitanka Datta serves as the Head of Customer Value Management at HSBC in Bangladesh, a position he has held since 2020. He has extensive experience in the banking sector, having previously worked in various roles at Standard Chartered Bank, Mastercard, and Maldives Islamic Bank.
Current Role at HSBC
Gitanka Datta serves as the Head of Customer Value Management at HSBC in Bangladesh. She has held this position since 2020. In this role, she focuses on enhancing customer engagement and value propositions, aligning with HSBC's strategic objectives in the region.
Previous Experience at Mastercard
Prior to her current role, Gitanka Datta worked at Mastercard as the Director of Account Management from 2014 to 2018. During her tenure, she was responsible for managing key client relationships and driving account strategies to enhance customer satisfaction and business growth.
Experience at Standard Chartered Bank
Gitanka Datta has extensive experience at Standard Chartered Bank, where she held multiple leadership positions. She served as Head of Marketing from 2009 to 2010, Head of Cards from 2010 to 2012, and Head of Mortgage & Auto from 2012 to 2014. Her roles involved developing marketing strategies, managing card products, and overseeing mortgage and auto financing initiatives.
Consultancy at Maldives Islamic Bank
In 2020, Gitanka Datta worked as a Consultant at Maldives Islamic Bank for a duration of six months. This role involved providing strategic insights and recommendations to enhance the bank's operations and customer offerings.
Education and Expertise
Gitanka Datta earned her Master of Business Administration (M.B.A.) in Marketing from the Institute of Business Administration at the University of Dhaka, completing her studies from 1993 to 1995. Her educational background has equipped her with the skills necessary for her roles in customer value management and marketing.