Graham Mac Alpine
About Graham Mac Alpine
Graham Mac Alpine is a Universal Banker with over a decade of experience at HSBC UK Retail Banking and Wealth Management. He has held various roles in customer service and financial wellbeing, demonstrating a strong career progression in the banking sector.
Work at HSBC
Graham Mac Alpine has been employed at HSBC UK Retail Banking and Wealth Management for over a decade. He began his career at HSBC as a Customer Service Representative from 2013 to 2014 in Hamilton. After a year, he transitioned to M&S Bank, where he worked as a Bank Assistant from 2014 to 2017. He returned to HSBC in 2017 and has since held the position of Universal Banker. In 2020, he served as a Financial Wellbeing Consultant for a period of six months in Glasgow. His roles at HSBC have focused on customer service and financial wellbeing.
Education and Expertise
Graham Mac Alpine studied at the University of the West of Scotland, where he earned a Bachelor of Arts degree in French Language and Literature from 2007 to 2011. His educational background provides him with a strong foundation in communication and cultural understanding, which is beneficial in his banking career. His expertise includes customer relationship management and financial wellbeing, developed through various roles in the banking sector.
Background
Graham Mac Alpine has a diverse background in the banking industry, beginning his career as a Customer Service Representative at HSBC. He gained further experience at M&S Bank as a Bank Assistant before returning to HSBC. His career reflects a steady progression within the financial services sector, indicating his commitment to professional development and customer service excellence.
Achievements
Throughout his career, Graham Mac Alpine has accumulated extensive experience in customer relationship management and financial wellbeing. His transition from M&S Bank back to HSBC and his advancement to the role of Universal Banker demonstrate his ability to adapt and grow within the banking industry. His work as a Financial Wellbeing Consultant further highlights his focus on enhancing customer financial literacy and support.