Hailin Zhang
About Hailin Zhang
Hailin Zhang serves as the Office Manager and Operations Support at HSBC in Amsterdam, a position she has held since 2021. She has a diverse background in customer service and management, with previous roles at Burberry, Xiaomi Technology, and Booking.com.
Current Role at HSBC
Hailin Zhang serves as the Office Manager and Operations Support at HSBC in Amsterdam, North Holland, Netherlands. She has held this position since 2021, contributing to the operational efficiency of the office. Her responsibilities include managing administrative tasks and supporting various operational functions within the organization.
Previous Experience at Burberry
Prior to her current role, Hailin Zhang worked as a Sales Associate at Burberry in P.C. Hooftstraat, Amsterdam. She was employed there for 11 months in 2020, where she engaged with customers and contributed to sales efforts in a high-end retail environment.
Experience at Xiaomi Technology
Hailin Zhang worked as an Office Manager for Xiaomi Technology in the Benelux region from 2020 to 2021. Her role involved overseeing office operations in Den Haag, South Holland, Netherlands, for a duration of one year, where she managed administrative tasks and supported the operational needs of the company.
Education and Academic Background
Hailin Zhang has a diverse academic background. She earned a Master of Science in Sociology: Gender, Sexuality and Society from the University of Amsterdam, completing her studies from 2018 to 2019. Additionally, she obtained a Bachelor of Arts in Tourism Management (International Event Management) from Shanghai University of International Business and Economics from 2003 to 2007. Furthermore, she achieved another Master of Science in Leisure, Tourism and Environment from Wageningen University & Research, studying from 2012 to 2016.
Customer Service Experience at Booking.com
Before her roles in office management, Hailin Zhang worked as a Customer Service Specialist at Booking.com. She was employed there for two years, from 2016 to 2018, in Amsterdam, North Holland, Netherlands. In this position, she provided support to customers and addressed their inquiries, contributing to the overall customer experience.