Hari Gopakumar
About Hari Gopakumar
Hari Gopakumar is a Premier Assistant Relationship Manager at HSBC in Auckland, New Zealand, where he has worked since 2020. He has a background in wealth operations and customer solutions, with previous roles at ASB Bank, IAG, and ANZ.
Work at HSBC
Hari Gopakumar has been employed at HSBC as a Premier Assistant Relationship Manager since 2020. In this role, he manages a diverse portfolio of international clients, including those from New Zealand, Australia, the UK, Hong Kong, and China. His responsibilities include leading the customer journey and onboarding for trust and company accounts prior to home loan settlements. He also conducts Anti-Money Laundering (AML) and Customer Due Diligence risk assessments as part of the retail onboarding process. Additionally, he collaborates closely with the Treasury department to manage Foreign Exchange rates for premier high net worth clients.
Previous Experience at ASB Bank
Before joining HSBC, Hari Gopakumar worked at ASB Bank as a Wealth Operations Consultant from 2017 to 2020. During his three years in this position, he was based in Auckland, New Zealand. His role involved managing various aspects of wealth operations, contributing to the bank's overall service delivery and client satisfaction.
Career at IAG and ANZ
Hari Gopakumar has also held positions at IAG and ANZ. He served as a Customer Solutions Advisor at IAG from 2014 to 2016, where he focused on providing solutions to customer inquiries. Following that, he worked as a Personal Banker at ANZ from 2016 to 2017. Both roles were based in Auckland, New Zealand, and contributed to his experience in customer service and financial operations.
Education and Expertise
Hari Gopakumar studied at Unitec Institute of Technology, where he earned a Graduate Diploma in Event Communication from 2011 to 2012. He also holds a Bachelor of Business Administration (BBA) from Bangalore University. His educational background provides a foundation for his expertise in client management and financial services.