Harrison Chen
About Harrison Chen
Harrison Chen is a GSDE Service Support Manager at HSBC, where he has worked since 2015. He has a background in system programming and technical support, with previous roles at Bank of China (Hong Kong) and HSBC spanning over a decade.
Current Role at HSBC
Harrison Chen currently serves as the GSDE Service Support Manager at HSBC, a position he has held since 2015. In this role, he is responsible for overseeing service support operations, ensuring the efficiency and effectiveness of the services provided. His extensive experience in the banking sector contributes to his ability to manage complex service issues and implement solutions that enhance operational performance.
Previous Experience at HSBC
Before his current role, Harrison Chen worked at HSBC as a Technical Specialist from 2011 to 2015. During this four-year tenure, he focused on technical support and system enhancements, contributing to the bank's technological advancements in service delivery. His role involved collaborating with various teams to ensure the smooth operation of banking systems.
Career at Bank of China (Hong Kong)
Harrison Chen has held multiple positions at Bank of China (Hong Kong). He began as a System Programmer from 2005 to 2007, where he developed and maintained banking applications. He then advanced to Senior System Programmer from 2007 to 2009, further enhancing his technical skills. Following this, he worked as a Product Analyst in Securities Services from 2009 to 2010, focusing on product development and analysis.
Education and Expertise
Harrison Chen earned a Bachelor of Engineering (BEng) in Computer Engineering from The Hong Kong University of Science and Technology, where he studied from 1996 to 1999. His educational background provides a strong foundation in computer systems and engineering principles, which he has applied throughout his career in the banking industry.