Heather Radino
About Heather Radino
Heather Radino serves as the Head of Employee Experience for WPB at HSBC, a position she has held since 2020. She has extensive experience in various roles at HSBC, including VP Senior Business Manager and VP Senior Branch Manager, and holds a Bachelor of Science in Finance from Long Island University.
Current Role at HSBC
Heather Radino serves as the Head of Employee Experience for Wealth and Personal Banking (WPB) at HSBC. She has held this position since 2020, contributing to the development and implementation of strategies aimed at enhancing employee engagement and satisfaction within the organization. Based in the New York City Metropolitan Area, she focuses on creating a positive work environment that aligns with HSBC's corporate values.
Previous Roles at HSBC
Before her current position, Heather Radino held several roles at HSBC. She worked as Vice President Senior Business Manager for Sales Effectiveness from 2017 to 2020, where she focused on improving sales strategies. Prior to that, she served as Vice President Senior Branch Manager from 2006 to 2015, managing branch operations and customer service. Additionally, she was Vice President Senior Manager for Network Streamlining and Business Transformation from 2015 to 2017, where she contributed to operational efficiency initiatives.
Education and Expertise
Heather Radino earned her Bachelor of Science degree in Finance and Financial Management Services from Long Island University. This educational background provides her with a strong foundation in financial principles, which she applies in her various roles within HSBC. Her expertise spans employee experience, sales effectiveness, and business transformation.
Professional Background
Heather Radino has over a decade of experience in the banking and financial services industry, primarily with HSBC. Her career trajectory includes significant roles that demonstrate her capability in managing teams, enhancing operational processes, and driving employee engagement. Her experience in various managerial positions has equipped her with a comprehensive understanding of the banking sector.