Helen Foster
About Helen Foster
Helen Foster is a Lead Business Analyst specializing in Global Insurance, currently working at HSBC in Leeds, United Kingdom. With extensive experience in transformation projects, she has been with HSBC since 2011 and previously worked at First Direct for 19 years.
Current Role at HSBC
Helen Foster serves as the Lead Business Analyst in the Global Insurance sector at HSBC. She has held this position since 2015, contributing to various transformation projects aimed at enhancing operational efficiency and service delivery. Based in Leeds, West Yorkshire, she plays a crucial role in driving IT changes and improvements within the organization.
Experience at First Direct
Helen Foster has extensive experience at First Direct, where she worked as a Business Analyst from 1992 to 2011, totaling 19 years. She returned to First Direct in 2015 as the IT Lead Business Analyst for Transformation. In this role, she has been instrumental in overseeing change initiatives and facilitating IT improvements within the organization.
Education and Qualifications
Helen Foster studied at Bradford College, where she focused on Business and Finance. She completed her studies with a Bachelor of Arts with Honours from 1998 to 2001. This educational background has provided her with a solid foundation for her career in business analysis and transformation.
Role in Transformation Initiatives
In her current position, Helen Foster serves as the IT Front Door for all change initiatives related to the First Direct Transformation Programme. She is responsible for facilitating IT changes and improvements, ensuring that transformation projects align with organizational goals and deliver value.