Himani Kaul
About Himani Kaul
Himani Kaul is a Customer Service Manager at HSBC, where she has worked for 17 years in London. Previously, she served as a personal banker at HDFC Bank for eight months in 2006-2007.
Work at HSBC
Himani Kaul has been employed at HSBC since 2007, serving as a Customer Service Manager. Her role involves overseeing customer service operations and ensuring high standards of service delivery. Based in London, Greater London, United Kingdom, she has accumulated 17 years of experience in this position, contributing to the bank's customer satisfaction and operational efficiency.
Previous Experience at HDFC Bank
Before joining HSBC, Himani Kaul worked at HDFC Bank as a Personal Banker from 2006 to 2007. During her 8-month tenure, she focused on providing banking solutions and enhancing customer relationships. This experience laid the foundation for her career in customer service within the banking sector.
Career Background
Himani Kaul has a background in customer service within the banking industry. Starting her career at HDFC Bank, she transitioned to HSBC, where she has built a long-standing career. Her experience spans over two major financial institutions, highlighting her commitment to customer service excellence.
Expertise in Customer Service
With nearly two decades of experience in customer service management, Himani Kaul has developed expertise in handling customer inquiries, resolving issues, and improving service processes. Her role at HSBC involves training staff and implementing strategies to enhance customer experience.